Psychosocial Recovery Coaching in Wollongong and the Illawarra

Psychosocial Recovery Coaching at Taylor Made Outcomes is built around real relationships, practical support, and helping people move forward in a way that feels right for them.

This service is led by Rachel Calver, who works closely with participants to build confidence, strengthen daily supports, and create a clearer path toward recovery and independence. Rachel brings a calm, personal approach and understands that good support starts with listening.

We provide Psychosocial Recovery Coaching for people in Wollongong and the Illawarra, with support that is flexible, respectful, and focused on the individual.

What is Psychosocial Recovery Coaching?

Psychosocial Recovery Coaching is an NDIS support designed for people living with psychosocial disability. It helps participants build capacity, manage challenges, and work toward goals that improve everyday life.

A recovery coach works alongside the participant, their family, carers, and other supports where needed. The focus is on helping the person feel more in control, more connected, and more confident in making decisions about their future.

For more information about Psychosocial Recovery Coaching, visit the NDIS website (Mental health and the NDIS)

How recovery coaching can help

Psychosocial Recovery Coaching can support you to:

build confidence and independence
strengthen routines and daily living skills
connect with services and community supports
improve coordination between different supports
work toward personal goals at your own pace
better understand what supports work for you
reduce overwhelm by creating clearer steps forward

The right support can make day-to-day life feel more manageable. It can also help create stability during times of change, stress, or uncertainty.

Led by Rachel Calver

This area of Taylor Made Outcomes is led by Rachel Calver, who is committed to providing support that is personal, practical, and grounded in genuine connection.

Rachel understands that recovery is not the same for everyone. Some people need help reconnecting with services. Others need support building confidence, managing daily life, or taking small steps toward bigger goals. Rachel’s approach is centred on meeting people where they are and working with them in a way that feels realistic and supportive.

At Taylor Made Outcomes, you are not passed around or treated like a number. Rachel leads this service with the same values the business is known for: real people, honest support, and a focus on outcomes that matter to the participant.

A personal approach to support

We know that trust matters. Psychosocial Recovery Coaching is not about ticking boxes. It is about building a working relationship with someone who understands the importance of consistency, patience, and practical support.

Our approach is:

person-led
recovery-focused
flexible and responsive
respectful of individual experiences
centred on real progress, not pressure

We take the time to understand what is important to you, what challenges you are facing, and what support will genuinely help.

Who we support

Psychosocial Recovery Coaching may be suitable for NDIS participants living with psychosocial disability who want support to better manage everyday life and work toward greater independence.

This may include support with:

navigating services
building stronger support networks
improving confidence in decision-making
setting and working toward goals
creating more structure and stability in daily life

Support is shaped around the participant’s needs, goals, and pace.

Local support in Wollongong and the Illawarra

Taylor Made Outcomes is local to Wollongong and the Illawarra, and this service is delivered with a strong understanding of the local community and support network.

Being local means we understand the importance of accessible, responsive support and real connections with people and services in the area.

Supports We Provide

Our team makes the NDIS easier to navigate, giving you the guidance and support you need to reach your goals.

Plan Management

We take care of the financial side of your NDIS plan—processing invoices, tracking budgets, and providing clear reports—so you can focus on your supports.

Support Coordination

We work with you to understand your plan, explore your options, and connect you with the right services and providers to meet your needs.

Specialist Support Coordination

For participants with more complex needs, we provide expert support in coordinating multiple services, resolving challenges, and ensuring you get the right assistance.

Psychosocial Recovery Coaching

We support participants with psychosocial disability to build skills, manage day-to-day challenges, and work towards their recovery goals.

Need support navigating the NDIS?

Whether you are looking for plan management, support coordination, specialist support coordination or psychosocial recovery coaching, our team is here to help.

Get in Touch