NDIS Services in Wollongong
Simple, personal NDIS support
Taylor Made Outcomes provides practical NDIS support from a real Wollongong-based team.
Our services include Plan Management, Support Coordination, Specialist Support Coordination and Psychosocial Recovery Coaching. We support people across Wollongong and the Illawarra, with Plan Management available Australia-wide.
We keep things simple, personal and easy to understand, so you can feel more confident using your NDIS plan.
Our NDIS services
Choose the service you need below, or contact our team if you are not sure where to start.
Plan Management
Take the stress out of invoices, claims and provider payments with Plan Management that keeps things running smoothly.
Support Coordination
Get help understanding your plan, connecting with services and making the most of the supports available to you.
Specialist Support Coordination
A higher level of support for participants with more complex needs, barriers or service coordination challenges.
Psychosocial Recovery Coaching
Person-centred support focused on recovery, capacity building and practical progress towards everyday goals.
Local support in Wollongong and the Illawarra
Taylor Made Outcomes is a local team based in Wollongong.
We support people across the Illawarra, including Corrimal, Wollongong, Shellharbour, Dapto, Warrawong, Kiama and surrounding areas.
Because we are local, we understand how important it is to work with people who listen, follow through and know the community.
For Plan Management, you do not need to live locally. We support NDIS participants across NSW and Australia-wide.
Which service is right for you?
Most people come to us knowing they have funding, but not what to use it on. The short version:
- Invoices and provider payments are the headache — you want someone to pay providers, track your budget and keep claims in order. That is Plan Management.
- You are not sure how to use your plan or find providers — you want help getting supports set up and working. That is Support Coordination.
- Several services are involved and things keep falling through the cracks — a higher level of support for more complex situations. That is Specialist Support Coordination.
- You are working towards mental health recovery goals — support from someone who understands psychosocial disability. That is Psychosocial Recovery Coaching.
Still not sure? Give us a call — we will tell you honestly if we are not the right fit.
Can I have more than one?
Often, yes. Plan Management is funded from a different part of your plan to Support Coordination, so having a plan manager does not use up your coordination hours.
Support Coordination and Psychosocial Recovery Coaching work on different things, and some people have both. A recovery coach focuses on mental health recovery goals, while support coordination focuses on building and managing the supports around you. What you can use comes down to what is funded in your NDIS plan.
Where this sits in your NDIS plan
All four services are Capacity Building supports, funded from two different support categories:
- Choice and control funds Plan Management. Older plans may still show this as Improved life choices.
- Support coordination funds Support Coordination, Specialist Support Coordination and Psychosocial Recovery Coaching.
Support coordination is funded at three levels: Level 1 Support Connection, Level 2 Support Coordination, and Level 3 Specialist Support Coordination. If you are not sure what is in your plan, your planner or LAC can confirm it — or send it to us and we will read it with you.
What happens when you get in touch
- A short conversation about your plan and what is getting in the way.
- We check that your funding covers the service you need.
- We match you with someone on our team.
- You meet them — in person across Wollongong and the Illawarra, or by phone or video anywhere in Australia.