Lodge a complaint

At Taylor Made Outcomes, we value your feedback.
If you are unhappy with our services, or if something hasn’t gone the way you expected, we encourage you to let us know. Complaints help us improve the quality of the support we provide.

We will take your concerns seriously and work with you to resolve them quickly, fairly, and respectfully.

What happens when you complain

Your complaint is registered and actioned by our Director. We will send you an initial written response within 7 working days, and a written resolution within 28 working days.

You can raise a concern without fear of consequences — it will not affect your services or the way we support you. You can also make a complaint anonymously using the form below.