Support Coordination is there to help you put your plan into action. If you have this funding in your plan, a Support Coordinator should help you understand your supports and make them work together in a practical way.
The NDIS says Support Coordination helps you build the skills you need to understand and use your plan. A support coordinator works with you to make sure a mix of supports is used to increase your capacity, manage service delivery tasks, live more independently and be included in your community.
What a Support Coordinator helps with
A good support coordinator should help you find providers, connect with community and government services, set up service agreements, solve problems when services are not working and prepare for unexpected changes. The NDIS also says they should help you build confidence and skills so you can make more of your own decisions over time.
They can also help you think about what is and is not working before your plan reassessment, and support you to change providers if needed.
What they should not do
A support coordinator should not make decisions for you. Their role is to support your choice and control, not take over.
The NDIS also says a support coordinator is not an independent advocate, although they can help connect you with advocacy services when needed.
How Support Coordination and Plan Management work together
Support Coordination and Plan Management do different jobs. A support coordinator helps organise supports and services. A plan manager handles the financial side, such as paying invoices and tracking budgets. Together, they can make a plan much easier to use.
For local, practical support from real people, contact Taylor Made Outcomes.
Official NDIS source: What your support coordinator should do
